Analytics
Mario's Cafe · Detailed review intelligence
Avg rating (Google)
4.7
+0.3vs prev period
Total new reviews
47
+18vs prev period
Positive sentiment
76%
+4%vs prev period
Reply rate
68%
-5%vs prev period
Rating over time
All platforms daily average
Google
TripAdvisor
Review volume
New reviews per week
Sentiment breakdown
Positive76%
Neutral14%
Negative10%
AI insight
Sentiment improved 4% vs last month. Negative reviews cluster around wait times on weekend mornings.
Star distribution
5 stars
3268%
4 stars
817%
3 stars
49%
2 stars
24%
1 stars
12%
Topic scores
Atmosphere
90%
Cleanliness
88%
Coffee
82%
Staff
74%
Value
55%
Wait time
28%
AI insight
Wait time is your weakest score at 28% positive — 11 reviews mention it this month. Consider weekend morning staffing.
Sentiment trend over time
Weekly positive sentiment % — are improvements sticking?